Pre-sales consultation process

Demand analysis and solution matching

Technical parameter confirmation

Collect core parameters such as voltage level (single phase/three phase), current specification (16A-125A), interface type (IEC/C19/C13), protection level (IP20-IP67) through the “Customer Demand Survey Form”.

Scenario adaptation suggestions

recommend additional functions such as lightning protection, temperature control, and metering monitoring based on customer application scenarios (data center/industrial computer room/medical equipment/5G base station).

Solution 3D modeling

Provide SolidWorks/CAD dynamic drawings and BOM lists, marking key indicators like dimensional tolerance (±0.5mm) and material flame retardant level (UL94 V0) for precise manufacturing.

Technical Laboratory Simulation Test

All YOSUN custom PDUs are issued with CNAS certification test reports and CE/UL/TUV compliance documents.

Including overload test (1.25 times rated current for 2 hours)

Plug life test (≥5000 times)

Salt spray test (72 hours)

Confirmation of PDUs business terms

Tiered quotation model

divided into three unit price systems according to MOQ (Minimum Order Quantity): 100-500 units/500-2000 units/2000+ units.

Delivery cycle commitment

24-hour feedback, 48-hour solution, 2-7 days for standard PDUs, 7-14 days for customized PDUs (depending on the complexity of the structure)

Production execution monitoring

Real-time progress dashboard

Share production schedules through the MES system, and provide photo/video records of key nodes (mold development/injection molding/electrical assembly).

Process quality control

Incoming material inspection: copper conductivity (≥58MS/m), shell flame retardant test

Online detection: contact resistance (≤0.5mΩ), insulation withstand voltage (2.5kV/60s)

Full inspection items: label printing accuracy (300dpi), jack tightness (insertion force 3-20N)

Logistics collaborative management

Provide various trade terms such as EXW/FOB/DDP, and dangerous goods packaging certification (UN 4G/X12/S).

Ningbo Port/Shenzhen Port reaches Southeast Asia in 15 days, and China-Europe Express covers the EU in 30 days.

After-sales service guarantee

YOSUN provides comprehensive after-sales guarantee services for your customized power distribution unit

Warranty policy

12 months free replacement for non-artificial damage, lifetime paid repair service.

Fault response mechanism

Issue remote diagnosis report within 48 hours. 72 hours direct delivery of emergency spare parts

Annual inspection service

Free detection of key indicators such as ground resistance (≤0.1Ω), temperature rise (ΔT≤45K).

Digital service platform

Customer portal system

real-time query of order status, download of technical documents, and submission of service requests.

Knowledge base support

including installation videos, common fault code tables, and third-party device compatibility lists.

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