FAQ

Q1: Are you a trading company or manufacturer?

We are a professional manufacturer located in Zhejiang, China.

Q2: Can you accept sample orders?

Yes. Sample order is available for quality check and test. Please send us email so that we can recommend proper products to you to meet your practical requirements. Samples usually be sent by express (DHL, TNT, FedEx), we will choose the best way for you.

Q3: What's the normal lead time?

Sample: 3-7 working days; In stock: 7-14 days; Customized products: 14-30 days.

Q4: Do you have the OEM & ODM service?

Yes, we have rich experienced OEM & ODM service, such as logo, color, modules customized and so on.

Q5: How to control the quality?

Our factory have many skilled workers and a team of experienced staff including QC and engineers, also we have many high-precision production equipment, injection machine, laser cutting machine, CNC machine, punching CNC machine, bending machine etc, as well as sufficient testing devices, be make sure all products 100% tested, and quality control according to ISO 9001.

Q6: How can I place the order?

Confirm PI, pay deposit, then we will arrange production before shippment pls settle the Balance, then we will ship the goods by container or air, or LCL.

Q7: Any certificates for your products?

We have CE, RoHS, VDE, GS, UL, UKCA, etc.